Account Representative - State Farm Agent Team Member
Full Time in Laplace
State Farm Account Representative
Sales & Customer Service
Are you motivated, personable, and ready to build a rewarding career? We'd love to meet you!
Our State Farm agency is looking for an enthusiastic, dependable, and driven individual to join our team as an Account Representative!
We're looking for someone who is passionate about helping others, enjoys building relationships, and is motivated to succeed. This position combines sales and customer service, making it a great opportunity for someone who enjoys working with people, solving problems, and making a difference.
We believe a positive attitude, strong work ethic, and willingness to learn are just as important as experience!
What Makes a Great Fit?
- Excellent Communicator Friendly, confident, and professional when interacting with customers and coworkers.
- Self-Starter Takes initiative, stays productive, and looks for opportunities without needing constant direction.
- Motivated & Goal-Oriented Enjoys setting goals, overcoming challenges, and celebrating accomplishments.
- Coachable Welcomes feedback, embraces training, and continuously looks for ways to improve.
- Eager to Learn Excited to gain new skills, expand insurance knowledge, and grow professionally.
- Natural Problem Solver Thinks critically, remains calm under pressure, and focuses on finding solutions.
- Sales-Minded Comfortable starting conversations, identifying opportunities, and confidently recommending products that meet customer needs.
- Customer-Focused Understands the importance of exceptional service and building lasting relationships.
- Dependable & Accountable Takes ownership of responsibilities, follows through, and can be counted on.
- Positive Team Player Brings enthusiasm to the workplace and supports the success of the entire team.
- Organized & Detail-Oriented Able to multitask, prioritize responsibilities, and maintain accuracy.
- Resilient Maintains a positive attitude through challenges, rejection, and busy days.
What You'll Be Doing
Sales & Agency Growth
- Build relationships with prospective and existing customers.
- Identify insurance needs and recommend appropriate coverage options.
- Generate new business through conversations, referrals, and consistent follow-up.
- Present insurance products confidently and professionally.
- Work toward individual and team sales goals.
- Recognize opportunities to help existing customers with additional insurance needs.
Customer Service & Relationship Building
- Provide exceptional service to customers through phone, email, and in-person interactions.
- Assist with policy questions, changes, billing inquiries, and general account needs.
- Help customers navigate concerns and find solutions.
- Maintain accurate customer records and follow up on outstanding requests.
- Build customer loyalty through genuine care, responsiveness, and attention to detail.
Qualifications
- Strong communication and interpersonal skills.
- Positive attitude and professional demeanor.
- Ability to work independently and as part of a team.
- Excellent organizational and time-management skills.
- Comfortable learning new technology and systems.
- Previous sales, customer service, or insurance experience is a plus, but not required.
- Must possess or be willing to obtain required insurance licenses.
Why Join Our Team?
We're a small, team-oriented agency where every person plays an important role in our success.
We value positivity, initiative, accountability, teamwork, and a genuine commitment to helping others.
We're not simply looking for someone to fill a position.
We're looking for someone who wants to become an important part of our team, take pride in their work, and grow with us!
If you're motivated, coachable, eager to learn, and excited about a career that combines sales, service, and relationship building, we encourage you to apply!
This position is with an independent State Farm agent. Team members are employed by the independent agent, not State Farm Insurance Companies.
Compensation $35,000.00 - $45,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none